Shipping policy

This policy outlines the operational standards for all LVONI. orders to ensure a transparent and professional acquisition process.

Every pair undergoes a rigorous quality control sequence before leaving the studio.

Standard Processing: 24 hours for final inspection and secure packaging.
Fulfillment Days: Monday through Saturday. Orders placed on Sunday will be initiated the following business day.

We utilize specialized courier partners to maintain the structural integrity of our Italian Silhouette frames during transit.

Domestic Delivery (Pakistan): 3–5 business days following the processing period.
International Delivery: 10–14 business days.
Cash on Delivery (COD): Available nationwide. Please ensure the exact order total is available at the time of arrival to ensure a high-efficiency handover.

Once your order is dispatched, a unique tracking identifier (Tracking ID)will be issued via whatsapp.

Use this ID on our partner's digital portal for real-time updates on your shipment’s progress.

Address Accuracy: LVONI is not responsible for non-delivery resulting from incorrect or incomplete information provided at checkout.
Cancellations: Orders may only be modified or canceled within 12 hours of placement.

Every pair is built with Heavyweight Construction, but in the event of transit damage:

You must notify the studio within 24 hours of receipt.
Photographic documentation of the external packaging and the product is required to trigger a priority exchange.

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